Document Help Section


Nearly all documents on this website are available in PDF. If you are having trouble and using Google Chrome Click Here

Not all Deeds and Records listed will have a document available for downloading. If there is a button, then there is a document.

We recommend downloading a free document viewer from Download the ActiveX plugin. It will need to be registered before use.

Attention Internet Explorer 7 Users: Users have reported problems with Alternatiff after upgrading to IE7. These problems can be corrected by adding to your Trust Sites.

Types of Problems:

1) How do I zoom, navigate, print or save a document?

2)When trying to view a document, a selection box pops up asking me which application to use. Which one do I use?

3) Everytime I a view document, I get a box asking me "What would you like to do with this file?". I just want to open it, but cannot uncheck the "Always ask this before opening this type of file". How do I uncheck the flag?

4) When trying to view a document I get "The document cannot be opened...". What's wrong?

Answer: The document may be corrupt and unreadable. Please contact the Webmaster with the document information.

5) When viewing a document I get a "Runtime Error: 13 Mismatch". What's causing this?

Answer: This error is rare and in most cases the image still displays correctly. There is currently no fix. Please contact the Webmaster with this information.


6) I can only view/print the first page of a document.
This happens when using the Apple Quicktime Viewer. This type of viewer cannot handle multi-page tiff documents. You can either uninstall the Quicktime program or disable its tiff document viewer features.

To disable the Quicktime tiff document viewer features:
Start the Quicktime Player
Choose "Edit" then "Preferences" then "Quicktime Preferences".

Choose "Browser Plug-in" from the top menu.
Choose "Mime Settings..."

Click the second square next to "Images" until the box is empty like example above. This will tell the Quicktime Player not to display downloaded image files.
Click "OK".
Close the "Quicktime Settings" box.
Click "File" then "Exit".
Restart your computer.